Astrix policies
Delete your Astrix data
You control both the cloud account and any copy stored in your browser.
Last updated September 5, 2026
Before deleting
Account deletion does not cancel a recurring purchase. Open More → Account & Data → Manage subscription and cancel first. Astrix waits until recurring paid access has ended before deleting the account. If you need deletion sooner, contact support so we can verify the request and terminate the recurring access safely. A non-renewing 24-hour pass does not block deletion.
Delete the cloud account
Open More → Account & Data, review the warning, type DELETE, and confirm. This removes the authentication account and associated Astrix cloud records. Some purchase, fraud-prevention, tax, or legal records may be retained where required by law.
Delete browser data
Use your browser's site-data controls to remove on-device readings and preferences stored for astrixtheapp.com. This does not delete a verified cloud account; use Account & Data for that.
Need help?
If you cannot access the app, email privacy@astrixtheapp.com from your recovery email. We may need to verify the request. You can also visit Support.